A file disappeared from my application?

If you can no longer view a profile in the “Explore” or “Chat” areas, then

It is likely that he may have deactivated his account or that he may have blocked you.

If the member who matches your account reactivates it, it will reappear in the chat list.

While we understand this may be frustrating, we urge you not to take it personally. Your partner

The ideal is still out there!

Can't find an answer to your questions?

If you have any questions about how the Taysir app works or need help resolving problems

For technical information, please visit our Help and Support page.

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